RESIDENTS from The Wharf in Midhurst have criticised Hyde Martlet for ‘forgetting’ about them following the winter storms that devastated their homes.
Marie Marshall has been forced to live upstairs, confined to her bedroom after the bottom floors of her property were badly damaged by flood water.
“We held a resident’s meeting two weeks ago and were promised a weekly newsletter from Hyde Martlet to keep us updated, but have had nothing.
“I speak for everyone when I say we’ve had enough.
“I ordered new furniture weeks ago but it still can’t be delivered because the floor needs to be taken up along with the tiles, plasterboard and skirting board. And the place needs to be redecorated.
“It has been nearly three months now. We can’t keep on living like this.
“We were told we would get a rent reduction, but the only information I have had is about rent going up on April 7. They make promises but I feel forgotten.”
Jane Ball, regional director at Hyde South said: “Our staff were on site, on Christmas Eve, as soon as the flooding happened. We gave help and advice and we’ve been in constant touch with residents since then.
“We last met with the residents on February 25 to provide an update and respond to any needs they let us know about.
“Our aim is to help residents settle back into their homes as soon as possible.
“At the time of the flooding we relocated, on a temporary basis, three families who could not stay in their homes because of the level of water; the remaining households received help to manage the immediate situation.
“We’ve since been working diligently to support all residents providing appropriate practical help and advice; helping with insurance claims and responding to requests for information.
“Clean up and repairs following such a major flood can be lengthy as we need to wait for water to subside and homes to dry out before works can begin.
“We understand the wait can prove frustrating and stressful and we’re doing everything we can to support our residents through this.
“Our local housing officer remains in constant touch.”