AN ANGRY worker has contacted Chichester District Council (CDC) asking for more to be done in Midhurst’s North Street car park.
Dennis Pritchard, who works for the Cowdray Estate, has made several complaints to the council regarding the behaviour of staff in the car park and the lack of clear signage.
This comes after the Observer article last week which looked at the confusion about the two-hour free period offered in the car park.
Many are bemused as to why a ticket is needed, even though no payment is required.
Mr Pritchard said: “I have made at least 12 phone calls to Chichester District Council. It seems every week a machine breaks.
“This is not fair on elderly residents who are confused by the system. I know some who have been fined.
“The lack of dedicated motorcycle bays also means bikes are parking in car spaces.
“The council said there were appropriate bike bays there, but when they realised they were wrong, they backtracked.
“I am not trying to be awkward, I just want a fair parking system to avoid confusion. The whole thing needs to be clearer. I informed the parking officers on site a number of times but they simply laughed at me, and were incredibly rude.”
In a letter to Mr Pritchard, CDC said: “The conduct of our civil enforcement officers is very important to CDC.
“Your comments have been taken very seriously and the officers have been reminded of the importance to remain polite and courteous.”
A spokesman for the council said: “We apologise if the gentleman did not receive the level of customer care expected, and he can be assured that we are investigating this.”