Eastbourne care provider receives ‘good’ overall rating

In a report published on March 21 by the CQC, My Personal Enablement Support Partnership CIC, based in St Elisabeth’s Church in Victoria Drive, received the rating following an inspection on February 4.

The service looks after people with learning disabilities, mental health conditions and provides personal care to young and old residents.

The provider also received a ‘good’ rating in five individual categories, which includes the ‘safe’, ‘effective’, ‘caring’, ‘responsive’ and ‘well-led’ sections of the inspection.

The CQC report said, “Care and support was delivered in a person-centred way. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.

“Staff knew people well, understood their needs and how to communicate with them in an individual and meaningful way. People were supported to do things they enjoyed and made them happy.

“Staff were knowledgeable about and genuinely cared for the people they supported and wanted the best for them.”

One member of staff said in the report, “I love working here, we focus on people and getting the best possible life for them in the way they want.”

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