EXASPERATED Cocking villagers who have been without mobile phone signals for 60 days claim Orange’s failure to act could put people’s lives in danger.
They say they are as angry about Orange’s lack of customer care as they are about not having a signal
Now calls for immediate action have come after a hiker collapsed and could not reach the emergency services.
Parish councillor David Imlach said: “A young hiker fell ill while travelling through Cocking and collapsed. A villager attended to him and it was apparent he needed medical support. She got her mobile to call an ambulance but there was no signal. Milestone garage let her use their landline and an ambulance arrived.
“Luckily this story had a happy ending as after 30 minutes in the ambulance the paramedics stabilised him but what happens late at night when everywhere is shut up and someone needs the emergency services?”
Sue and Steve Redshaw who own the Moonlight tearooms and bed and breakfast said their business was being affected by the signal failure.
“We have lost business because when people can’t get through they go elsewhere,” said Sue.
“There is a lot of ill feeling and I think it’s time to get together and stop paying our bills and demand compensation.”
She said she was on a business tariff and meant to get immediate service: “but we have had nothing.”
Former parish council chairman Frances Russell said: “In eight weeks I have only been able to make contact once, they have not replied to emails or letters. For those who do make contact you get a different excuse each time. It seems they couldn’t care less about us.”
Spokesman for EE said: “We’re investigating reports that some people in the local area are experiencing signal issues. We apologise for the inconvenience caused while we work through this complex technical issue.”