St Richard’s staff celebrate top survey results

Staff at St Richard's Hospital, Chichester, celebrating. Photo by Derek Martin Photography DM1831917a
Staff at St Richard's Hospital, Chichester, celebrating. Photo by Derek Martin Photography DM1831917a

It’s official. St Richard’s is one of the best hospitals to work at, according to the dedicated staff who work there.

The newly published 2017 NHS Staff Survey also places Western Sussex Hospitals, which runs the Chichester hospital, among the top five trusts in England where staff are most likely to recommend the care provided there.

More than 300 NHS organisations were surveyed in England, with 485,000 employees completing the questionnaire, including 4,000 working in St Richard’s, Worthing and Southlands hospitals, run by Western.

The results show:

* 72 per cent of Western staff would recommend it as a place to work (national average 61 per cent)

* 81 per cent said if a friend or relative needed treatment, they would be happy with the standard of care provided (71 per cent average)

* 83 per cent of staff said care of patients is their organisation’s top priority

* 78 per cent said their hospital acts on concerns raised by patients

Western chief executive Marianne Griffiths said: “Nobody knows our hospitals better than the people who work in them, so their five-star review is fantastic news for patients and one of the best endorsements we could ever receive.

“I am absolutely thrilled that our hospitals have been ranked fifth best in the country when it comes to how likely staff are to recommend our care to friends or relatives or rating the organisation as a place to work.

“It is a fact that better engaged staff provide better patient care, so our NHS Staff Survey results are a genuine cause for celebration, especially at a time when pressure on our staff has never been greater.”

Though largely positive, the Staff Survey also highlights areas for improvements, in line with hospitals across the country.

Staffing shortages, work pressures and working additional hours were all identified as areas of concern at Western Sussex.

Western Sussex Hospitals is looking to address the staff shortages by recruiting registered nurses, theatre practitioners, middle-grade doctors and consultants in a number of specialities.


* Nationally, just 31 per cent of NHS staff were satisfied with their pay; 58 per cent worked additional unpaid hours; 38 per cent reported feeling unwell due to work-related stress.

For a round up of how other NHS organisations in the area fared, click here: